StayOS — AI Hotel Operating System
41 Countries · 25 Years · 24/7 Support
AI-Powered Hotel Operating System

The operating system
your hotel deserves.

StayOS unifies smart room control, AI guest experience, staff management and energy analytics into one platform. Built on LOCCA's 25 years of hospitality expertise.

%40
Energy saved
3x
Faster staff response
Properties, one dashboard
AI
Guest memory
Energy saved
↓ %38 bu ay
Smart hotel room
101 — Superior Room · Occupied
Temperature
22°C
🌡️
Humidity
%55
💧
Door
Locked ✓
🔐
Energy
1.2 kWh
🌟 Lights On
❄️ AC On
🚿 Room Service
🚫 Do Not Disturb
AI suggestion
Room ready ✓
LOCCA infrastructure — 25 years experience
BLE & Wi-Fi smart kilit integration ready
Local network — works without internet
7/24 technical support
Anahtar teslimi installation
Temel Features

Everything connected.
One platform.

From door locks to energy reports, staff tracking to guest AI — StayOS brings all your hotel systems together.

01 · PRIORITY
🏨
IoT Room Control
Manage all room devices from a single panel — thermostats, door locks, lighting and sensors. BLE and Wi-Fi smart lock integration works out of the box. No new hardware required.
BLE LockWi-FiLocal NetworkReal-Time
Staff intervention reduced by 60%
02 · PRIORITY
🤖
AI Guest Experience
StayOS learns each guest's preferences — temperature, lighting, ambiance, service habits. On their next visit the room is prepared automatically. It knows before being asked.
Machine LearningGuest ProfileAuto-Prep
Guest satisfaction increases by 35%
03 · PRIORITY
🏢
Multi-Property Management
Manage your entire chain from one screen. Compare performance across properties, monitor energy usage and guest satisfaction in real time. No travel required.
Hotel ChainsLive DashboardComparison
Management cost reduced by 45%
04 · PRIORITY
👥
Staff Performance Analytics
Housekeeping speed, maintenance response time, reception reply rates — all staff data reported in real time. Identify top performers with shift-by-shift comparison.
HK ModuleTechnical ModuleReception
Room prep time reduced by 28%
05 · PRIORITY
📍
Indoor Navigation
BLE beacon technology delivers 2–3 metre location accuracy. Guests find their way around; managers see staff movements via live heat maps. Emergency safety included.
BLE Beacon2-3m HassasiyetHeat Map
Emergency response time cut by 50%
BONUS
Energy Intelligence
Occupancy-aware automatic energy management. AC shuts off and lights go out in empty rooms. Monthly reports document your CO₂ and cost savings. ESG certification ready.
ESG ReportCO₂ TrackingCost Analysis
Energy bill %40 reduced

Platform Modulesi

One platform.
Every department.

StayOS comes with purpose-built modules for every team in your hotel. Everyone on their own screen, everyone connected.

🛎️
Reception Module
Manage the entire hotel from one screen. Instant access to guest requests, departments and device status.
Check-in / Check-out management
Guest chat and messaging
Full department visibility
Fault and request tracking
Loyalty programme management
🧹
Housekeeping Module
Room cleaning lists, status updates and special guest requests managed from mobile.
Daily room list and prioritisation
Room status update (4 stages)
Minibar tracking and damage reporting
Supervisor approval system
Guest special request management
🔧
Technical Module
Fault tickets, priority queues and technician assignment from one screen. Periodic maintenance tracking included.
Fault reporting and tracking
Urgent / Normal prioritisation
Technician assignment and tracking
Photo-documented fault records
Periodic maintenance schedule
📱
Guest App
Purpose-built app for guest smartphones. Digital key, room control, service requests and navigation.
Digital door key (BLE/Wi-Fi)
Room temperature and ambiance control
Receptionla live chat
In-hotel navigation map
Push notifications and campaigns
👔
Manager / Admin
Full access to all modules. Personel management, cihaz installation, raporlar ve multi otel control.
View and manage all departments
Device setup and configuration
Staff and permission management
AI settings and customisation
Multi-property management

AI Layer

Your hotel remembers
every guest.

StayOS builds a learning profile for every guest. On their second visit the room is already set — temperature, lighting, ambiance. Without asking anything.

1
First stay — data collectedGuest's temperature preference, service habits and room usage profile are recorded.
2
AI builds a profileData is processed to generate a personalised guest profile and preference map.
3
Room ready on next visitRoom is automatically set to preferred settings before check-in. Everything ready when the guest opens the door.
Returning guest recognition
Automatic AI profile
Room prep before check-in
Automatic — zero staff intervention
Guest satisfaction increase
Average NPS increase
+35%
Loyalty programme
Points, rewards, push notifications
AI sentiment analysis (chat)
Satisfaction score automatic
Repeat booking rate
Driven by personalisation
+28%

Hotel energy management
%40
Energy saved
average per month
Energy Intelligence

Empty rooms should not
waste energy.

The moment sensors detect an empty room, AC, lights and other devices switch off automatically. Monthly reports show exactly how much you saved.

🌡️
Occupancy-based climate control
Motion sensor detects empty room; AC/heating automatically switches to eco mode or turns off.
💡
Smart lighting management
Lights go out when guests leave. When daylight is sufficient, artificial light is automatically dimmed.
📊
Monthly energy & CO₂ report
kWh and cost savings, CO₂ reduction and ESG targets reported monthly.
🏆
Green hotel certification support
Energy data generates ready documents for your green certification applications.

Reporting & Analytics

Manage with data.
Not guesswork.

StayOS produces actionable reports for managers. Energy savings, staff performance, guest satisfaction — all backed by real data.

Energy Raporu
Saved this month%38
CO₂ reduction124 kg
Least efficient room204
Bill forecast↓ 4.200₺
👥
Staff Performance
Avg. room turnover18 dk
On-time completion%94
Fault response time12 dk
Top performerA. Kaya
😊
Guest Satisfaction
Average NPS8.7/10
Request fulfilment%96
Repeat bookings%34
Complaint rate↓ %2.1
🏢
Multi-Property Summary
Top propertyIstanbul A
Total occupancy%81
Total energy savings%35
Active rooms247
Hotel Complex · Live Occupancy & Location Map
FLOOR 1 — ROOMS
101
102
103Occupied
104Clean
105
106Fault
FLOOR 2 — ROOMS
201
202Occupied
203
204
205Occupied
206Clean
FLOOR 3 — ROOMS
301Occupied
302
303
304Fault
305Clean
306Occupied
FLOOR 4 — SUITE & DELUXE
401Suite
402Suite
403Occupied
404
405Suite
406Clean
GROUND FLOOR — SOCIAL AREAS
🍽️ Restoran 1
Main Restaurant
%82 · Busy
🍽️ Restoran 2
Pool Bar
%55 · Normal
🍽️ Restoran 3
Fine Dining
%35 · Quiet
🏊 Havuz 1
Main Pool
%68 · Active
🏊 Havuz 2
Kids Pool
%42 · Normal
💆 Spa
& Wellness
%28 · Quiet
🏖️ Plaj
& Deniz
%72 · Active
💪 Fitness
& Spor
%50 · Normal
🤝 Meeting
Rooms
%90 · Full!
● LIVE
Guest
HK Staff
Technical
Security
Clean/Empty
Occupied
Fault
Suite
High Traffic


Loyalty Programme

Guestiniz bir daha
come back every time.

The StayOS loyalty infrastructure binds guests to your hotel through rewards and personalised experiences. Push notifications, campaigns and a points system come out of the box.

Points System
Earn points on every stay, spend and referral. Points convert to room upgrades, services or discounts.
🔔
Smart Notifications
Birthday discounts, seasonal campaigns, last-minute offers — the right message to the right guest at the right time.
🎁
Personal Rewards
AI recommends personalised rewards based on guest profiles. Spa lovers get spa packages; foodies get restaurant discounts.
📊
Loyalty Analytics
Which reward drives most bookings? Campaign ROI is tracked live and optimal strategy is automatically suggested.

Self Check-in System

Straight to your room
no reception stop.

The entire process from online booking to opening the door is automatic. With 3 different entry channels, guests can self check-in in any situation.

🌐
Web Booking
Guest otel web sitesinden veya booking entegrasyonuyla oda selects and purchases. System automatically assigns room, mobil uygulamaya dijital anahtar sends.
1 Select and purchase room
2 System automatically assigns room
3 Digital key sent to app
4 Go directly to room
✓ Receptiona gerek yok
RECOMMENDED
📱
Mobile App
Guest your hotel ait downloads the app. Checks in, receives a digital BLE key and opens the door directly. AI guest profile de bu kanaldan works.
1 Check-in via app
2 Digital BLE key activated
3 Room temp/ambiance ready (AI)
4 Doorya telefonu hold near
✓ 24/7 check-in · Zero queue
🖥️
Kiosk Terminal
Lobi veya at entrance self-servis kiosk. Walk-in sales, room selection, payment and instant card printing. Group arrivals collect all their cards in seconds.
1 Select room on touchscreen
2 Pay by credit card
3 Print physical card instantly
4 Multi-card printing for groups
✓ Group arrivals · Reception load reduced
Kiosk Terminal · Screen Preview
StayOS
Welcome 👋
STANDARD
Oda 101
1 Night · 2 Guests
1.200 ₺
SUPERIOR
Oda 205
Sea View
1.800 ₺
DELUXE
Oda 301
Suite · Jacuzzi
2.800 ₺
+ Daha
fazla oda
Buy & Print Card
Retrieve Booking
Card printer ready — Instant print after payment
Operational Gains

Reception workload
%60 reduced.

👤
Staff cost reduced
Self check-in channels reduce reception congestion. More guests managed with fewer staff.
24/7 check-in capability
Late-night arrivals check in smoothly. No need for a receptionist to be waiting.
🏃
Group arrivals in seconds
A group of 20 collects all cards at the kiosk in one go. Long queues, confusion and errors eliminated.
💰
Walk-in sales boost revenue
Last-minute room sales, upsells and add-on services via kiosk. Instant payment, instant card — no revenue lost.
%60
Reception load reduced
7/24
Check-in capability
<60s
Group card print time
0
Reception stops

Pricing

Choose the right
plan for your hotel.

From small hotels to chain management — a plan for every scale. All plans include turnkey installation and 24/7 technical support.

Basic
Get a Quote
Energy-saving focused starter
Wi-Fi Smart Energy Tasarruf
Automatic energy cut in empty rooms
Monthly energy report
Licence-free — tek seferlik installation
IoT room control
Guest app
AI guest profile
Basic Plus
Get a Quote
IoT control + reception
Everything in Basic
IoT room control (BLE + Wi-Fi)
Smart door lock integration
Reception module
Thermostat & sensor control
Guest app
AI guest profile
Starter
Get a Quote
10–50 rooms · monthly licence
Everything in Basic Plus
Housekeeping module
Technical service module
Guest mobil app
Self check-in (web + kiosk)
Energy + staff reports
AI guest profile
Multi-property management
MOST POPULAR
Professional
Get a Quote
50–200 rooms · monthly licence
Everything in Starter
AI guest profile & auto-prep
Loyalty programme
Guest satisfaction analytics
Revenue & occupancy reports
24/7 priority support
Indoor navigasyon
Multi-property management
Enterprise
Get a Quote
200+ rooms · chain · custom price
Everything in Professional
Indoor navigation & staff tracking
Multi-property single dashboard
Chain-wide comparison
White label (your own brand)
PMS integration
Custom AI model training
Dedicated technical team · SLA
💡 Basic plan is licence-free — no monthly fee; hardware and installation costs apply. All other plans operate on a monthly licence model.
All paketlerde: Anahtar teslimi installation · 24/7 support · Free training

Book a Demo

Try your hotel's operating system.

The LOCCA team prepares a demo tailored to your hotel. See how it works with your own devices, in your own rooms.

Katalog İndir

Anahtar teslimi installation · 7/24 technical support · All Turkey servis


Frequently Asked Questions

All the answers to
your questions are here.

The most frequently asked questions about hotel automation, what StayOS delivers and return on investment.

Why is StayOS more advantageous than traditional automation systems like KNX? +

KNX systems require cabled infrastructure from the construction phase, weeks of installation and specialist engineers required — expensive solutions. StayOS uses existing Wi-Fi and BLE infrastructure — kablo layin, wall breaking or lengthy installation processes.

KNX / Traditional Automation
✗ Cabled infrastructure required
✗ Installation 4–12 weeks
✗ Per-room cost $3,000–$8,000
✗ Fault tespiti manuel
✗ Specialist engineer required
✗ High annual maintenance fee
StayOS
✓ Existing Wi-Fi / BLE sufficient
✓ Installation 1–3 days
✓ Significantly lower per-room cost
✓ Instant automatic fault detection
✓ Turnkey — no technical team required
✓ Low annual service cost
How quickly does this investment pay for itself? +

StayOS delivers savings across 3 key areas in a typical 50-room hotel: energy costs, staff cost optimisation and operational efficiency. The typical payback period calculated from real data is 8–14 months.

%40
Energy billnda tasarruf
50 rooms → avg. savings/month
%25
Staff efficiency gain
Less staff, more output
8–14
Months to full payback
Pure savings thereafter
Does it really reduce headcount? What happens to my current staff? +

StayOS does not make staff redundant — rather it enables you to use your existing staff far more efficiently. Instead of staff permanently waiting at reception, the same person can focus on guest relations, sales activities and premium services.

Example: Typical transformation in an 80-room hotel
→ Reception: 4 staff → 2 staff (others move to guest experience & sales roles)
→ HK: Same team works 28% faster, shift planning optimised
→ Technical: Proactive maintenance instead of reactive — fewer emergency calls
→ Night shift: Minimum staffing sufficient with self check-in
How does fault detection work? Is it really instant? +

Yes, real-time. Every connected device (lock, thermostat, sensor, lighting) continuously sends signals to the system. The moment a signal drops or an abnormal value is detected, an automatic notification is sent to the technical module. While KNX-type systems only detect faults when guests complain, StayOS identifies the problem before the guest does.

Real scenario: Room 204's AC fails at 02:15. Before the guest wakes to complain, saat 02:16'da teknik ekibin telefonuna bildirim reduced. When the guest wakes at 07:00, the AC has already been replaced.
Mevcut oteHow long does installation take and will it disrupt our operations? +

Standart bir otelde (50–100 oda) installatiwithin 1–3 days. Since no cabling is required, in-room workelnde performed work takes very takes very little time ve guest does not affect stays. Installation can be phased can be done — empty rooms first, then rooms as they check out are added to the system in sequence. LOCCA's 25 years of field experience, the entire installation process is managed turnkey by LOCCA's 25 years of field experience.

Does the system keep working if the internet goes down? +

Yes. StayOS's IoT layer runs on the hotel's internal local network. Even if the internet connection is lost, room controls, door locks and sensors continue to work. While cloud-based AI features and remote management require internet, core operational controls never fail. This architecture is also a major advantage over KNX systems.

Will our guests struggle with the technology? +

The StayOS guest app is designed for guests with no technical knowledge. Moreover the system supports every channel: tech-savvy guests use the mobile app; others continue with a physical card. The kiosk also provides step-by-step guidance. No guest is forced to use the system — both work seamlessly.

Does it integrate with our existing PMS (hotel management software)? +

Yes. StayOS is built on an open API architecture ve and can integrate with popular PMS systems such as Opera, Protel and Fidelio. Enterprise pakette PMS integration is standard. If you use a custom system, our technical team provides integration development support.

What are the service and maintenance costs? Does it require ongoing technical support? +

StayOS, software updates are applied remotely and automatically service costs are far below those of KNX and similar cabled systems. Kablolsuch systems require on-site intervention for every fault, StayOS'ta device faults are automatically detected and directed to the relevant team. Hardware garantisi 2-year hardware warranty; 24/7 remote technical support in all licensed plans.

Is it suitable for a small boutique hotel, or only for large hotels? +

StayStayOS is designed precisely for small and medium-sized hotels. Oracle OOPERA enterprise systems with high licence fees and complex installations making them inaccessible to small hotels, StayOS 10 -room butik bir otelde de 500 -room bir zincirde de equally etkinlikle works. Basic and Basic Plus plans are designed for limited budget hotels just beginning their automation journey.

How does AI recognise guests? Is personal data secure? +

On their first stay, guest preferences (temperature, lighting, service habits) anonim bir profilde saklar. This profile is held only in your hotel's sisteminde tutulur, and never shared with third parties. KVKK ve GDPR uyumlu veri management is standard. Guest dilerse profilinin silinmesini talep edebilir. The system uses no facial recognition or biometric data — identification is only via the mobile app or booking number.