Privacy
Policy

LOCCA Hotel Equipment ("Company", "we", "our") acts as the data controller for your personal data and processes it for the purposes and within the scope described below.

Trade Name: LOCCA Hotel Equipment
Website: www.otelsistem.com
Email: info@otelsistem.com

When you visit our website or contact us, the following personal data may be collected:

• Identity Data: First name, last name
• Contact Data: Email address, phone number, company name, address
• Transaction Data: Quote requests, product inquiries, order information
• Technical Data: IP address, browser type, pages visited, session duration (via cookies)
• Communication History: Messages sent via email, phone or contact form

Your personal data is processed for the following purposes:

• Processing quotes, orders and sales transactions
• Providing customer service and technical support
• Informing you about products and services
• Fulfilling contractual and legal obligations
• Ensuring website functionality and security
• Statistical analysis and service improvement
• Fulfilling legal obligations (tax, invoicing, etc.)

Your personal data is processed under the following legal bases in accordance with applicable data protection law:

• Your explicit consent (for optional activities such as marketing communications)
• Necessity for the performance of a contract
• Compliance with a legal obligation
• Our legitimate interests (business processes, website security)

Your personal data is shared with third parties only in the following circumstances:

• Service Providers: Technical partners providing hosting, email, payment infrastructure (as data processors)
• Legal Requirement: Requests from competent public authorities and judicial bodies
• Business Continuity: In the event of a merger, transfer or acquisition

Your personal data is not sold, rented or shared with third parties for commercial purposes without your consent.

Our website uses the following types of cookies:

• Strictly Necessary: Required for basic site functions, cannot be disabled
• Analytics Cookies: For usage statistics and site performance (Google Analytics)
• Functional Cookies: To remember user preferences such as language settings

You can manage or disable cookies through your browser settings. However, disabling strictly necessary cookies may negatively affect site functionality.

Your personal data is retained for the period required by the processing purpose and in line with applicable legal retention obligations:

• Customer and contract data: Duration of contract + 10 years (Commercial Code)
• Invoices and accounting records: 10 years (Tax Procedure Law)
• Contact forms and quote requests: 2 years
• Website analytics data: 26 months
• Marketing consents: Until consent is withdrawn

You have the following rights in relation to your personal data under applicable data protection law:

Technical and administrative measures are in place to ensure the security of your personal data:

• Secure data transmission via SSL/TLS encryption
• Access control and privilege restriction
• Regular security scans and updates
• Employee privacy and data security training
• Data breach detection and notification procedures

However, no data transmission over the internet is 100% secure. We take all reasonable measures to protect your data.

Our website may contain links to third-party platforms such as Facebook, Instagram and YouTube. We are not responsible for the privacy policies of these platforms. We recommend reviewing their respective privacy policies.

This privacy policy may be updated in line with legal requirements or changes to our practices. Significant changes will be announced on our website and the update date at the top of the policy will be renewed. Continued use of the site constitutes acceptance of the updated policy.

To exercise your data protection rights or ask questions about our privacy policy, please contact us through the following channels: